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    Elevator, Escalator and Walkway Maintenance and Modernization Services and Related Solutions

    Products & Solutions for Elevators and Escalators

    • Proactive, predictive, and preventative maintenance programs to prolong the useful life of elevators and escalators
    • KONE maintains all competitors’ equipment, in fact, over 60% of the equipment serviced was not manufactured by KONE
    • Modernization and upgrades through asset management planning for all vertical transportation
    • KONE Online: Web-based elevator tracking performance system
    • KONE 24/7 Connected Services with IBM Watson
    • KONE Customer Care Center Available to Answer Service Requests 24/7/365
    • Elevator phone monitoring
    • KONE Spares: Inventory of over 15,000 parts and negotiated agreements with over 1,000 suppliers
    • Life Cycle Management Programs
    • Safety and Risk Mitigation Programs
    • Design Specification and Support for New Equipment and Modernization

    WATCH HOW KONE 24/7 CONNECTED SERVICES WORKS


    KONE 24/7 CONNECTED SERVICES 

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