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    Adjusters International Consulting, LLC

    Risk Preparedness and Claims Recovery

    Since 1996, AIC, LLC has provided direct grant management consulting services to more than 100 sub-recipients. Our team’s past experience includes the following highlights:

      • Guided more than 40 local public agencies throughout the Gulf Coast to successful recoveries following the 2004, 2005 and 2008 hurricane seasons, including Monroe County, Lee County, the City of Fort Myers, City of Sanibel, and Islamorada in Florida; the City of New Orleans, Port of New Orleans, New Orleans Sewerage & Water Board, City of Slidell, and Jefferson Parish in Louisiana; and Jefferson County, the Port of Houston and the Houston Independent School District in Texas.
      • Guided clients such as the Cedar Rapids Community School District, City of Cedar Rapids, and Linn County in Iowa through their recovery from more than $1 billion in damages following the 2008 floods.
      • Came to the assistance of the City of New Orleans nearly a year after Hurricane Katrina to help the City identify and correct issues with their FEMA and insurance claims. This process required the review and tracking of more than 950 PWs representing more than one-half billion dollars in grant funding, managing FEMA-State communications and correspondence for the City’s Capital Projects Administration, addressing numerous environmental and historical concerns related to projects, and undertaking appeals and/or dispute resolution regarding contentious issues facing the City. We also increased the City’s insurance claim nearly $37 million over initial insurance company estimates and assisted the City to quickly obtain a significant insurance advance to assist with cash flow issues. Provided expert claims preparation guidance and disaster recovery-related process expertise to the State of Louisiana and local government claimants following the BP Oil Spill in 2010.
      • Coordinated the recovery from FEMA of approximately $100 million in disaster-related damage for the Mississippi State Port Authority, including compiling more than 60 PWs – approximately 28 for alternate and improved projects -- and more than doubling the amount of the Port’s insurance claim from the initial insurance company offer to final settlement.
      • Assisted the Mississippi Emergency Management Agency to advocate for use of the Cost Estimating Format following Hurricane Katrina, resulting in an average increase in funding to sub-recipients of 60 percent – which translated into an increase of $45 million in funding for just one of our clients.
      • Provided public assistance support staff to the State of New York since 2004, including in 2007 programmatic support for five simultaneous flooding disasters requiring at its peak more than 160 trained personnel and in 2012 a full-scale recovery operation in response to Hurricane Sandy. Including Hurricane Sandy, we will have handled nearly $5 billion in eligible damages and processed nearly 20,000 project worksheets.
    • Named to the Governor’s Task Force on Damage Assessment following the 1995 Oklahoma City Bombing (DR-1048-OK); deployed a skilled team to quantify damages to more than 320 buildings in a two-week timeframe for a total estimated impact to the City of $652 million.

    Contact Information

    Robert J. Roberts III
    Vice President - Chief Administrative Officer
    Email: rroberts@rphc.com
    Phone: 800.382.2468

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