The words “digital workplace” mean something different today than they did a year or two ago.
We’ve all learned a lot this past year about what’s really essential when it comes to getting work done, whether that’s meeting the needs of customers or virtually connecting with co-workers. So, it’s safe to say our digital workplace initiatives are much more reality-driven.
Long after the pandemic, we’ll still be processing what we’ve learned. We’re not simply picking up the pieces and going back to “business as usual.” We’re going back to a different workplace. Learn how your organization can ensure digitization done right (now available through OMNIA Partners' cooperative contract with Iron Mountain).
INCREASING DIGITAL TRANSFORMATION EFFORTS
Data confirms this. According to an IDG survey conducted for Iron Mountain, companies on average reported 2–3 workplace transformation initiatives already in motion pre- COVID. Now, that number has doubled.
A number of factors are driving the workplace transformation change:
- Work-from-home policies were popular before the pandemic but were rare occurrences. They were treated so casually that most businesses were unprepared when they suddenly became a necessity for company survival — a mistake they’re unlikely to make again.
- Offices are being reconfigured to make them more flexible, collaborative, and able to support healthy social distancing.
- Business processes, especially those that are physical document-intensive, are being revamped.
While technology is still driving a lot of the change, the shift is also generational. For many millennials (now the largest block of the U.S. labor force), a work world that’s based on anytime-anywhere-any device principles is long overdue.
ROADBLOCKS TO DATA ACCESSIBILITY
Getting real about the digital workplace transformation also means getting real about the roadblocks that stand in its way — like data accessibility. Making it easy for people to work from home or efforts to streamline business processes won’t get far if the data needed to make it happen isn’t easily accessible. And that’s unfortunately the reality at many if not most businesses today.
Think about all the paper documents packed away in file cabinets. Because they’re in paper form, they can’t easily be shared. They take up valuable space. No one really knows what’s inside them — and finding out is both time-consuming and expensive.
At the other end of the spectrum, trying to go “paperless” is a strategy but not often a successful one. Many businesses’ inputs still arrive in paper form — especially well-regulated ones like healthcare, finance, or legal. And many people — including many millennials — often like to work with a paper document.
Many companies embark on do-it-yourself digitization efforts, only to discover the process is more difficult and overwhelming than anticipated.
Where do you start? With everything on file? From a select group of documents? Everything from this day forward?
Scanning is time-consuming and, when not done carefully, highly prone to errors. One mistake and suddenly a significant chunk of documents is in question.
Many organizations launch their digitization on an ad hoc basis only to end up with many individual digital repositories spread across multiple departments. This completely misses the primary digitization goal of centralized visibility and ease of access.
Successful digitization almost always requires behavior change. If this doesn’t happen, you will likely find yourself in the worst of all worlds: digitizing loads of documents only to find people printing them out after they have been scanned.
>> See How Digital Transformation Can Help You Deliver More Robust Services to Your Citizens
By utilizing a supplier, like Iron Mountain, for their digital transformation solutions, you can ensure that you have a digital transformation strategy that drives value for your organization.
The pandemic is forcing us all to see the “digital workplace” in a new light. Now, as we move forward into a new world, understanding how to get it right is even more important.
About Iron Mountain and OMNIA Partners
Iron Mountain solutions are available to participants of OMNIA Partners through new competitively-solicited awarded cooperative contract with the Port of Portland, Oregon. Iron Mountain is dedicated to storing, protecting, and managing your most valuable information and assets. To view the entire OMNIA Partners contract portfolio, click here.
*Modified repost from Iron Mountain article on Getting it Real About the Digital Workplace.